Questions
Who owns my website?
You do. Once it’s paid for, it’s yours. Then you choose one of two ways to keep it, and your web address stays in your name either way.
Until it’s paid for, it stays with us.
Your website carries your barn’s name and the way people reach you, so who owns it matters. This is how it works, from the free home page to the day you might leave.
You see your home page before you pay anything. It is a preview to look at, not a live site yet. The unfinished site stays with us until it’s paid for. On every package, once it’s paid for, it’s yours.
Our money-back promise, Classic and Custom: change your mind before you sign off, and you get back everything you’ve paid.
If we hear nothing from you for 60 days, we close the build and keep what you’ve paid for the work done so far. You can reopen it within 6 months at the same price.
Our money-back promise, Starter: if your page isn’t live within 14 days of paying, not counting time we’re waiting on you, you get every dollar back.
Otherwise the sale is final once you pay.
Two ways to keep it. Both leave it in your hands.
Own It
Your site moves into a Wix account in your name. Wix is the company that keeps it online. You pay Wix directly for your own plan, and you can ask us for a copy of your site’s code. Own It sites are built in code, so there’s no drag-and-drop editing. If you work in code, you can make changes yourself. Otherwise a web developer you choose does. You can move from Own It to We Host It later, at the normal plan price.
We Host It
It stays with us, and Aura looks after it. You pay us every four weeks, and that covers the hosting and the care. It is still your site. Leave any time, for any reason, and your site goes with you, free, once nothing is owed.
You don’t have to choose until your site is finished. If you pick nothing, it’s Own It.
Your web address and your passwords stay with you.
Whoever looks after your site, your web address stays in your name. We’ll never ask for your passwords. Your Google, your Facebook and your web address stay in your hands. Google Search Console, Google’s own tool for site owners, is set up in your own Google account. You sign in; we never do.
If you ever leave, your site goes with you.
On Own It there is nothing to leave: once the site has moved into your Wix account, it is in your name. On We Host It: leave any time, for any reason, and your site goes with you, free, once nothing is owed. If HFWD ever stops doing this work, we’ll move your site into a Wix account in your name before we do.
Short questions, straight answers.
Can I leave We Host It later?
Yes. Leave any time, for any reason, and your site goes with you, free, once nothing is owed.
Who owns my web address?
You do. Whoever looks after your site, your web address stays in your name.
Can another web developer work on my site?
Yes. On Own It, any web developer can work on it. Own It sites are built in code, so there’s no drag-and-drop editing. If you work in code, you can make changes yourself. Otherwise a web developer you choose does.
Can I get a copy of my site’s code?
Yes. On Own It, you can ask us for a copy of your site’s code.
Do I have to choose right away?
No. You don’t have to choose until your site is finished. If you pick nothing, it’s Own It.
Is there a monthly fee?
There’s always a cost to keep a site online. On Own It, you pay Wix for your own plan. On We Host It, you pay us every four weeks, and Wix is included.
What happens if I miss a We Host It payment?
If a We Host It payment is late, we tell you and try again. If it is still unpaid after 30 days, your site goes offline. To bring it back online, you pay what you owe plus the next four weeks. Once it’s paid, your site is back online within 1 business day. We write to you 14 days, 7 days, 72 hours, 48 hours and 24 hours before your site would go offline.
First, see the site you would own.
It costs nothing to look. No card, and no payment until you say yes.
